Terms of Service

Last updated: 6 May 2026

Plain-language template. These terms govern your use of Eurobillr. They are not a substitute for legal advice. The English version is the binding version; translations are for convenience only.

1. Definitions

"Eurobillr", "we", "us" — Eurobillr, registered at Muelesteedsesteenweg 216, 9000 Gent, Belgium.
"Service" — the Eurobillr web application, marketing site, mobile views, APIs, and the related documentation.
"You", "Customer" — the natural person or legal entity that opens an account and uses the Service.
"Workspace" — the tenant within the Service in which Your data is isolated.
"Content" — invoices, expenses, attachments, client/supplier records and any other data You upload to the Service.

2. Eligibility & account

The Service is intended for use in a professional capacity by individuals aged 18 or older, freelancers, sole proprietors, and registered companies in the EEA and equivalent jurisdictions. By creating an account You confirm that the registration data is accurate, that You are authorised to bind the legal entity You represent, and that Your use of the Service is lawful in Your country of establishment.

You are responsible for safeguarding Your credentials and for every action taken under Your account. Notify us promptly at legal@eurobillr.com if You suspect unauthorised access.

3. Acceptable use

You may not use the Service to:

issue fraudulent, fictitious or backdated invoices, or to facilitate tax evasion, money-laundering, or sanctions evasion;
upload Content that infringes intellectual-property, privacy or publicity rights of others, or that contains malware;
send unsolicited marketing in breach of the GDPR or the ePrivacy Directive;
reverse-engineer, decompile, scrape, or attempt to gain unauthorised access to the Service or to other workspaces;
use the Service if You, Your beneficial owners, or Your country of establishment are subject to EU, UK, US or UN trade or financial sanctions.

We may suspend or terminate accounts that breach this section, with notice where reasonably possible and immediately where the breach is severe.

4. Your Content and responsibilities

You retain ownership of Your Content. You grant us a limited, worldwide, royalty-free licence to host, copy, process and transmit it solely as necessary to provide the Service to You.

You are solely responsible for: (i) the legal accuracy and completeness of every invoice, credit note, quote, receipt or report You generate; (ii) the lawful basis on which You upload data about third parties (typically Your customers and suppliers); and (iii) compliance with Your local invoicing, VAT, accounting and record-retention rules.

Eurobillr is a software tool, not a tax, accounting or legal advisor. The templates, calculators, AI suggestions and tax-mode hints in the Service are informational and must be verified by You or Your accountant before relying on them for filings.

5. Camera, microphone and file uploads

The receipt scanner, invoice parser and document upload features may request access to Your device's camera, microphone or file system. By granting that permission in Your browser You authorise Eurobillr to capture or read the file You select only for the immediate scanning purpose. You warrant that:

You have the right to upload the document (e.g. it is Your own receipt or invoice, or You have authority from the document's owner);
the document does not contain unrelated personal data that the data subjects have not reasonably expected to enter into Eurobillr;
You do not upload special-category data (Art. 9 GDPR — health, biometrics, …) unless it is strictly necessary for an expense or invoice.

We do not record audio, do not retain raw camera frames after the OCR step, and do not use Your Content to train third-party machine-learning models without Your explicit prior consent.

6. PEPPOL and e-invoicing

The Service can dispatch e-invoices through PEPPOL BIS, FatturaPA (SDI), XRechnung and Chorus Pro. We make commercially reasonable efforts to deliver the documents and to surface the gateway response. However, end-to-end delivery depends on network operators, government platforms and the recipient's identifiers, none of which we control. We do not guarantee successful delivery, acceptance or downstream archiving. You must verify the gateway status and re-issue or fall back to email/PDF where required.

7. Subscription, billing and refunds

Paid plans renew automatically at the end of each billing period until cancelled. Cancellation takes effect at the end of the current period; the Service remains available until then and Your data remains accessible during a 30-day grace window after the period ends.

All fees are quoted exclusive of VAT and other taxes, which we add where applicable. Where reverse-charge applies (intra-EU B2B with a valid VAT id), we invoice without VAT.

EU consumers benefit from a 14-day right of withdrawal under Directive 2011/83/EU. By starting to use a paid feature within that period You expressly consent to performance and acknowledge that the right of withdrawal is lost. Outside this case, fees already paid are non-refundable except where required by mandatory law or where we explicitly agree.

8. Intellectual property

The Service, including its source code, design, logos, wordmark, documentation and templates, is owned by Eurobillr or its licensors and protected by copyright, trademark and database rights. These terms do not transfer any ownership to You. You may not remove or alter our copyright or trademark notices.

9. Confidentiality

Each party agrees to keep the other's non-public information confidential and to use it only to perform under these terms. This obligation survives termination for three years.

10. Warranty disclaimer

The Service is provided "AS IS" and "AS AVAILABLE". To the maximum extent permitted by law, we disclaim all warranties not expressly stated here, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement and uninterrupted operation. We do not warrant that the Service will be free from errors, viruses, or third-party interference.

11. Limitation of liability

To the maximum extent permitted by law, our total aggregate liability under or in connection with these terms — whether in contract, tort (including negligence), statute, or otherwise — is capped at the fees You paid to Eurobillr for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, or EUR 100 if no fees were paid.

We are not liable for indirect, incidental, special, consequential or punitive damages, nor for: loss of profits, revenue, goodwill or data; tax penalties, interest or fines; missed, delayed or rejected PEPPOL / SDI / XRechnung / Chorus Pro deliveries; downtime of payment processors, banks or government platforms; or any third-party act outside our reasonable control.

Nothing in these terms excludes or limits liability that cannot be excluded under Belgian or EU law, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

12. Indemnification

You agree to indemnify and hold Eurobillr harmless from claims, damages and reasonable legal fees arising out of: (i) Your Content; (ii) Your breach of these terms or of applicable law; and (iii) Your use of the Service for purposes other than those permitted here.

13. Service modifications & availability

We continuously improve the Service. We may add, change or remove features, with reasonable notice for material changes that affect You materially and adversely. We aim for high availability but do not commit to a specific SLA outside written enterprise agreements.

14. Term & termination

These terms apply for as long as You have an account. You may terminate at any time from Settings → Account. We may terminate immediately if You materially breach these terms, fail to pay fees after 14 days' notice, or if continuing to provide the Service to You would expose us to legal or regulatory risk.

Upon termination, Sections 4 (last paragraph), 8, 9, 10, 11, 12, 16 and 17 survive.

15. Force majeure

Neither party is liable for failure or delay in performance caused by events beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, strikes, internet/utility outages, government action and pandemics, provided the affected party promptly notifies the other and uses reasonable efforts to mitigate.

16. Governing law & jurisdiction

These terms are governed by the laws of Belgium, without regard to its conflict-of-laws principles. The exclusive forum for disputes is the competent courts of Ghent, Belgium, except that consumers may also rely on the protective rules of their country of habitual residence.

17. Online dispute resolution

EU consumers may use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr. We are not obliged to participate in alternative dispute resolution before a consumer arbitration body.

18. Miscellaneous

If any provision of these terms is held unenforceable, the remaining provisions remain in effect. No waiver of any term is a waiver of any other term. You may not assign these terms without our prior written consent; we may assign in connection with a corporate reorganisation or sale. These terms (with the Privacy Policy and the Cookie Policy) constitute the entire agreement between us regarding the Service.

19. Contact

Questions: info@eurobillr.com · Legal: legal@eurobillr.com · Postal: Eurobillr, Muelesteedsesteenweg 216, 9000 Gent, Belgium.