Terms of Service

Welcome to Eurobillr. These Terms of Service ("Terms") govern your access to and use of the Eurobillr website, mobile application, and services (collectively, the "Service"). By downloading, installing, or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By registering for, accessing, browsing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

2. Description of Service

Eurobillr is an online invoicing platform that provides:

• Mobile invoicing and billing services
• Invoice creation, customization, and management
• E-Invoice creation and management via Peppol
• Client management
• Payment processing via third-party settings and notifications
• Payment tracking
• Business analytics including tax, tracked expenses, quarterly VAT, annual client listing, and other reporting
• Reporting and analytics
• Document storage and management

3. Eligibility

You must:

• Be at least 18 years old
• Have the legal capacity to enter into binding contracts
• Comply with all applicable laws and regulations
• Provide accurate and complete registration information

4. Account Registration

4.1 Account Creation

You must create an account to use our services. You agree to:

• Provide accurate, current, and complete information during registration
• Update such information to keep it accurate, current, and complete
• Maintain the confidentiality of your account credentials
• Immediately notify Eurobillr of any unauthorized use of your account

4.2 Account Security

You are responsible for:

• All activities that occur under your account
• Securing your device and authentication credentials
• Enabling biometric authentication when available (recommended)
• Not sharing your authentication credentials with others

5. User Responsibilities

5.1 Accurate Information

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

5.2 Legal Compliance

You agree to use the Service in compliance with all applicable laws, regulations, and professional standards. This includes, but is not limited to, tax laws, data protection regulations, and consumer protection laws.

5.3 Use of Services

Permitted Uses:

• Create and send professional invoices and e-invoicing via Peppol
• Manage client relationships
• Process payments directly to your selected payment method
• Manage business finances
• Access your account from multiple devices
• Use features as intended by Eurobillr

Prohibited Uses:

• Engage in illegal or fraudulent activities
• Infringe on third-party rights
• Distribute spam or unsolicited messages
• Reverse engineer or copy our technology
• Use automated systems to access our services
• Interfere with service operation
• Create fraudulent or misleading invoices
• Circumvent any security or access controls
• Harass, abuse, or harm others
• Violate any laws or regulations

6. Invoice Accuracy and Responsibility

7. No Professional Advice

8. Payment and Subscription Terms

8.1 Free Tier

Eurobillr offers a free tier with limited features. The free tier is subject to change at any time without notice.

8.2 Paid Subscriptions

Paid subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as described in our refund policy.

8.3 Billing and Refunds

• Fees are charged as described on our website
• Payments are processed through secure third-party providers
• You are responsible for all applicable taxes
• Failed payments may result in service suspension
• Refunds are provided according to our refund policy
• Contact info@eurobillr.com for refund requests
• We reserve the right to deny refunds in certain circumstances

8.4 Price Changes

Eurobillr reserves the right to change subscription fees at any time. Price changes will be communicated to users at least 30 days in advance.

9. Intellectual Property

9.1 Our Rights

• All Eurobillr technology and content is protected by intellectual property laws
• You receive a limited, non-exclusive license to use our services
• You may not copy, modify, or distribute our technology
• All rights not expressly granted are reserved by Eurobillr

9.2 Your Content

• You retain ownership of your invoices and business data
• You grant us a license to process and store your data
• You are responsible for ensuring your content is legal
• You must have rights to use any third-party content

10. Data Security and Privacy

10.1 Data Protection

Eurobillr implements industry-standard security measures to protect your data. All data transmitted to and from our servers is encrypted using SSL/TLS encryption. User data is stored in secure facilities with restricted access.

10.2 Data Ownership

You retain all ownership rights to your data. Eurobillr does not claim ownership of any information, data, or content that you submit, store, or process using the Service.

10.3 Data Backup

While Eurobillr performs regular backups of its systems, you are responsible for maintaining your own backups of important data. Eurobillr is not responsible for data loss.

10.4 Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your data. By using our services, you agree to our Privacy Policy.

11. Third-Party Services

Our services integrate with third-party services (payment processors, cloud providers, etc.):

• We are not responsible for third-party services
• Third-party terms and privacy policies apply
• You access third-party services at your own risk

12. Disclaimer of Warranties

13. Limitation of Liability

14. Indemnification

You agree to indemnify and hold Eurobillr harmless from:

• Your violation of these Terms
• Your violation of any third-party rights
• Your use of our services
• Content you submit or transmit
• Any claims arising from your invoices or business activities

15. Termination

15.1 By You

• You may delete your account at any time
• Termination does not relieve you of outstanding obligations
• Data deletion follows our Privacy Policy

15.2 By Us

• We may suspend or terminate your account for violations
• We may terminate inactive accounts
• We will provide notice when possible
• Eurobillr may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason at our sole discretion

15.3 Effect of Termination

• Your right to use services ends immediately
• We may delete your data after termination
• Sections that should survive termination will survive

16. Dispute Resolution

16.1 Informal Resolution

Contact us first to resolve disputes informally. We will work in good faith to find a solution.

16.2 Arbitration

• If informal resolution fails, binding arbitration may be used
• Each party bears their own arbitration costs
• You may opt out of arbitration within 30 days by sending notice to info@eurobillr.com

17. Modifications to Terms and Services

17.1 Changes to Terms

Eurobillr reserves the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on the Service and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

17.2 Modifications to Services

• We may modify or discontinue services
• We are not liable for modifications or discontinuation
• We will provide notice when possible

18. Governing Law and Severability

18.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Belgium, without regard to its conflict of law provisions.

18.2 Severability

If any provision is unenforceable, the remainder of the Terms will continue in effect.

19. Entire Agreement

These Terms constitute the entire agreement between you and Eurobillr regarding the Service and supersede any prior agreements.